What I wanted to purchase- Clear retainer, top and bottom as a replacement for one I had grown out of.
Price- £177 dollars including postage worldwide which was around £113 UK Sterling.
To good to be true? Definitely!
I tried to review this website before I bought the product however the only reviews of the merchandise was on the website itself- obviously this was going to be chosen by the owner themselves, his name is 'Rob'. If the reviews on the website were genuine at all- which when you hear what happened in my circumstances, the reviews are probably fictitious.
I seen on the website that it used paypal as a method of purchasing, because of this I decided to buy the product as I knew paypal offered security and protection to buyers.
That was on the 5 May 2012.
After no contact with the seller, (not without attempts,) on 29 May 2012 I have yet to receive any products.
The only information I received was the dispatch notice where 'Rob' gave me a tracking number for the USPS courier. The update from 17 May 2012 was that the item was in Los Angeles, there were no further updates.
I decided to open a dispute within paypal, where I stated all the issues and wished to get this resolved.
I then received emails from 'Rob' which were extremely rude and unhelpful. He was extremely unprofessional and used inappropriate language. I got into direct contact with paypal and emailed them all the emails I had received along with a screen shot of the USPS courier website. After reviewing this information I finally got my money back!
Please, do not purchase from this website, I suppose the rule of thumb is- if it sounds too good to be true, it is!
Go to your dentist or orthodontist and buy the product you need!
If anyone else has had any bad experiences from this website please comment below, the more information the better so that others can make an informed decision.
06/05/2014
Just to provide an update, I have since received several emails from Rob concerning this website, trying to get me to remove the content. His emails have been consistent in trying to remove the comments on this post. This is a staggering two years since I first had contact with Rob. This is because this blog is doing it's job and warning people about his consumer actions. I have also received an email from Blogger telling me that fake profiles have been created on several occasions to try and comment on this blog, Blogger has removed these posts as they have been created by the same IP address... I wonder who that is?
People- buy smart, review your purchases and if in doubt always use a reliable tool like paypal to purchase. I'm sorry for anyone who has been fooled as it can cost a lot of money
06/05/2014
Just to provide an update, I have since received several emails from Rob concerning this website, trying to get me to remove the content. His emails have been consistent in trying to remove the comments on this post. This is a staggering two years since I first had contact with Rob. This is because this blog is doing it's job and warning people about his consumer actions. I have also received an email from Blogger telling me that fake profiles have been created on several occasions to try and comment on this blog, Blogger has removed these posts as they have been created by the same IP address... I wonder who that is?
People- buy smart, review your purchases and if in doubt always use a reliable tool like paypal to purchase. I'm sorry for anyone who has been fooled as it can cost a lot of money
